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Note:  These FAQ's and their respective answers do not apply to Government Homes.  Please see the Terms and Conditions which are accessed from the Property Information Page of the specific property you are interested in placing bids on.


1. Q. Does require prospective buyers to place their bids through a broker for properties they are interested in purchasing?
A. No, you may personally place bids although prospective buyers may be represented by a broker who can place bids on the prospective buyers behalf if the prospective buyer does not have Internet access.  Further, a successful high bidder must meet with an assisting broker within 24 hours of notification of acceptance of the bid to complete the purchase documents.   If you do not have a broker and desire a broker's assistance, please email our User Operations Group at ops@UCbid.com or call (858)292-5304 and we will assist you in locating a broker.
Note:  This does not apply to Government properties.  See Government Homes Terms and Conditions for details.

2. Q. What should I do if I did not receive my Customer ID via email?
A. Please check that you followed the procedures in How To Bid.  If you require additional assistance please call the   User Operations Group at (858)292-5304.

3. Q. As a Prospective Buyer, what do I need to place a bid on a particular property?
A. Complete the Bidder Registration form on this website.  Determine how you will be purchasing the property or properties.  If purchasing for all cash, you need to present a letter from your bank, savings and loan or financial institution certifying that funds are available to you.   This letter must be signed by the financial institution manager and dated within 30 days of the auction you are participating in.  If you plan to obtain financing, you need to have a lender pre-qualification letter stating the loan amount you are pre-qualified for.  The pre-qualification letter must be signed by the financial institution branch manager and dated within 30 days of the auction you are participating in.  

4. Q. Who do I provide the loan pre-qualification letter to?
A. Each prospective bidder must fax the letter to us at (858)495-0450.  Upon receipt of the letter we will provide you with a Customer ID number and password which will permit you to place bids on the property or properties of your choice.

5. Q. Can I bid on more than one property?
A. Yes, although you must still provide a letter of pre-qualification stating the loan amount you are pre-qualified for on each property. If paying cash, the letter needs to specify the amount of sufficient funds that are available which the prospective buyer is willing to invest for each property.  

6. Q. Do I have to stay in close contact with my computer during the auction to place bids?
A. No,  includes an advanced feature known as AutoBid.  This feature is optional and allows you to place a blanket bid on a property.  This way you do not have to be present to raise your bid to the next acceptable bid level should someone else outbid you.  If someone outbids you, the AutoBid acts as your agent and raises your bid to the next acceptable bid increment. This  will continue until your AutoBid limit is reached.  In the event of ties, the AutoBid will be designated as the high bid.

7. Q. After I have set AutoBid, how will I be notified?
A. You will be notified via e-mail if you have been outbid.  We recommend that you stay online with  your computer or stay in close contact with your broker during the final hour before Bidding Ends to advance your bid if necessary.

8. Q. What bidding increments are permitted when placing a bid?
A. Only $1,000 or $1,000 multiples may be used to advance a bid ie: $1,000, $3,000, $10,000.  These straight forward amounts are necessary to keep the bid process simple, convenient and fast.

9. Q. What do you mean by "Reserve Price"?
A. The seller sets the least amount for which they will sell each property. This is called the "Reserve Price" and in most cases it is not available nor disclosed.  The seller may accept or reject bids that are below the "Reserve Price".

10. Q. How are the Reserve Prices set?
A. The sellers set the Reserve Price for each property.  The system will indicate when the value range of the Reserve Price has been met and therefore you will know at this point you are buying as you are bidding.  The seller has the option of reducing the Reserve Price during the bidding.  Conversely,  the seller cannot increase the Reserve Price during the bidding.

Bidding Procedures:  Bids will be accepted until the bids are in the value range of the Sellers Reserve Price; at which time, registered bidders who have placed bids on a particular property will be notified via email of a Bidding Ending date and time to facilitate the placement of increased bids.


11. Q. How do I obtain a copy of the Sales Contract for a specific property?
A. The Sales Contract is available for review by clicking on "Sales Contract" from the Property Information Page of each property. 

12. Q. Is there a benefit to registering with as a broker, seller or buyer?
A. Yes, you will receive notices of exciting future auction events.  In addition for brokers; you will be placed on our list of registered brokers which will be provided to buyers and sellers seeking a broker.

13. Q. What other types of properties does auction?
A. auctions all types of residential, vacant land and commercial/investment real estate both domestically and in foreign countries.  Additionally, performing and non-performing loan portfolios are auctioned.

14. Q. As a listing broker/agent or a seller, can I list a property for auction with
A. Yes, we welcome the opportunity to work with you, please email sales@UCbid.com with the particulars of the property and you will be contacted promptly.
15. Q. What does the term "Opening Bid" mean?
A. The "Opening Bid" listed on the Bid Detail Page of this web site, is an amount established by the seller for each property.  The "Opening Bid" is a suggested  price at which bidding shall begin.  Once bids have been placed on the property; the "Opening Bid" shall reflect the current bid price.  The "Opening Bid" is not the price the seller has set as their confidential Reserve Price.  Although, once the value range of the Sellers Reserve Price has been met, it will be reflected on the Bid Detail page.

16. Q. If I have additional questions/observations or need clarification, how do I contact ?
A. Just email our Customer Operations Group at ops@UCbid.com